Healing Health Care, One Person At a Time

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When I was kid I went to the doctor because of tremendous pain in my feet after playing for too long. It was pretty frustrating to have to stop playing while my friends went on running around and jumping and tackling each other. –My neighborhood was possibly rougher than most :) I remember begging my parents to help me fix my feet. My mom and dad found a Utah podiatrist in the yellow pages and set up an appointment. After my first visit, the doctor was convinced that my short tendons and flat feet required near immediate surgery. I remember him describing to my parents how he would just need to elongate both of my Achilles tendons with three small incisions. Next he would perform a surgery on my left arch to clear away some worn down bones and possibly try to build an arch.

My parents politely asked for the X-rays and the next week I was in a different office getting a second opinion. This new doctor looked at my feet for about 30 seconds and said, “What you need is a sturdy pair of orthotic inserts.” –That was it. No incisions. No clearing away bones. No weeks or even months of recovery. No life time of dealing with a new arch built by a creative doctor. Just a molded piece of plastic in each shoe. To make a long story short, we tried it out and now more than 15 years later, I’m running and jumping as much as my schedule will allow.

I occasionally think about how life would have been different if my parents didn’t know to get another opinion. What if I would have had surgery? What if there had been complications. Who was that first doctor anyways? Who did he go around giving surgery to and were they happy?

When my wife and I were picking out pediatricians, there were a lot of options. Finding a pediatrician in Utah is easy, but to find one that you know will give you the best possible care can be very difficult. There are a number of different doctor rating sites out there, but I learned about one that was developed right here in Utah and my wife and I looked at it right away to make an educated decision about potentially changing doctors. This site is a social entrepreneurial venture of sorts, that is dedicated to informing the public about doctor’s histories and providing a platform for information to be exchanged in near-real-time with hospitals and doctors and their patients. The site is CheckMD.com and with over 700,000 doctors in their database chances are good you’ll find something that interests you.

There’s a video on the site that raises a question I’ve thought a lot about lately. Most people spend days shopping around to buy a car. How much time did you spend finding someone to diagnose your health?

I would personally recommend this site to everyone that has a doctor or knows someone who does… Yeah that’s right. Just about everyone :)

TARP or TRAP

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I read a recent article regarding the TARP of Troubled Asset Relief Program posted recently in the LA Times. I can’t help but watch with fear and amazement as government leaders look for additional ways to spend money without real responsibility. The remaining 350 billion dollars seems to be only a prelude to more rash spending and more expensive band-aids in the future.

Although I don’t agree with O’Reily’s tactics, it seems his conversation with Frank Barney is a perfect demonstration of what we’re up against in government spending. Check out this video clip to see what I’m talking about.

http://www.youtube.com/watch?v=7adJ85MSaFg

I’m concerned that what we’re facing is a TRAP, that is a Troubled Relief Asset Program.

I’m frankly quite tired of seeing people point fingers and try to fix the problem with huge, expensive packages. If I screwed up in one of my businesses, I pretty much need to fess up and face the reality of my decisions. I may request mercy wherever available, but at the end of the day, I have to balance my budget or I must close my doors and let someone else try to service the market. I missing something in terms of Government Governance?

Moving on…

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Okay, so I’ve probably padded this blog with plenty of tags and content regarding me and social entrepreneurship. The fact of the matter is that entrepreneurship in general deals with the harnessing of resources and social entrepreneurship is an extension of that applied to social problems. For profit, non-profit, etc. it’s making a difference that counts.

While I’ll heartily agree that entrepreneurship isn’t all about the money, there’s absolutely nothing wrong with doing business for the sake of making money. It’s part of the entire mural of life and economy. (Of course I have an entirely different opinion about businesses that corrode society, but that’s a different topic for another day :) .

Utah-Ceo Article

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Here’s a brief link to an article about John Keller and social entrepreneurship in Utah written up by Utah CEO Magazine.

Despite the extremely light -hearted conversations that I had with Tammy regarding the article. I think it turned out quite fine.

Although Utah CEO Magazine in a relatively new magazine, it’s got a simple format that makes it easy to read and skip the stuff that may not interest you.

Enjoy!

“Click” Book Review

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I recently read “Click” by Bill Tancer.

Although I thought were some interesting statistics in the book I don’t know if I would suggest taking the time to read the whole book. Really, I think you’ll get pretty thorough understanding of the entire book by simply reading a few of the Bill Tancer Blog posts.

If I had to distill a single take-away message from the book, it would probably be that we are what we search and a refined understanding of that relationship can provide some pretty helpful data for marketers and even social scientists–(Yeah I know–nothing new, but really an intriguing concept).

I would suggest “click”ing on his blog link and learning more about the concept if you’re not very familiar with it already. The implications are quite significant for internet marketers and social scientists… That makes it perfect for internet social marketers and/or social internet marketers, depending on how you look at it.

Utah Nonprofits Get a New Perspective of Entrepreneurship

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This past week I had the great opportunity to attend part of the Utah Nonprofits Association Conference. The West Valley Cultural Arts Center was busy with hundreds of passionate and dedicated individuals exchanging ideas and working to advance their represented causes.

It is my privilege to attend a lecture led by Alan Hall regarding Social Entrepreneurship and Venture Philanthropy. Although Alan didn’t break very deeply into the mechanics of social entrepreneurship, he very candidly addressed the relationship that sound business practices and experienced business leaders play in successful social innovation. For many in attendance, the thought of applying measurable business practices and working closely with entrepreneurs–or even supporting their ventures was almost unheard of.

“I have to make money if I’m going to give it away” was a simple but clear demonstration of the principle of sustainability.

In describing the mission of Grow Utah Ventures and Island Park Venture, Alan stated that he was actively seeking to nurture and develop other entrepreneurs with the same mission to improve their communities and be stewards of their profits for a higher cause.

The Alan and Jeanne Hall Foundation is part of Alan’s balanced portfolio to direct his dollars and attention to sustainable and measurable impacts throughout Utah.

Successful for-profit and non-profit start-ups (and mature companies for that matter) need to run on the same sound principles of putting the customer (donor) first, having sound financial model, develop a robust vision.

Proscenium: A Monument to Utah Venture Philanthropy

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So it looks like Sandy City is on track for the new Proscenium complex to move forward.

Perhaps one of the most exciting aspects of the Proscenium project is the significant portion of Venture Philanthropy that it represents. Adding an arts-and-culture zone to Sandy’s down town business center provides not only a incredible opportunity to develop the culture and perspective of Sandy residents, but the center should prove to be an economic powerhouse for the city.

As I sat down with the founder and visionary (Scott McQuarrie) for this project last week–I was beaming with excitement. Scott described the various components of green technology, social improvement and non-profit integration that are going into this complex.

Although a project as colossal as the Proscenium may seem to cast shadow’s on some of Utah’s smaller social venture projects–I believe it’s affects will be quite the opposite. This development will stand as an ensign to other businesses seeking to incorporate socially responsible components as a glimpse of what is possible.

More Than Just Fish Stories…

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Social Entrepreneurs want things to be different. Is that too much to ask? I think most people would agree that there are plenty of resources in the world. Most people will also agree that the allocation and distribution of these resources are extremely inefficient. So we want to change it.

Most people will tell you to “Go Fish” when you tell them you want to use business to create a positive social impact. In some cases at least–they’re right.

During my recent expedition to meet with more Social Entrepreneurs in Utah, I had the great opportunity to meet with just such a demanding individual; Ben Nolte, the founder of Big Amazon Fish and Adventure Giving. Ben is an intelligent and personable business man who was intrigued by the challenge of bringing sustainable social change to a segment of the world he deeply cares for: The Amazon. His conquest to raise public perceptions of indigenous Amazon and divert more tourist spending dollars to build social infrastructure has been a risky business.

Re-distributing tourist dollars is a simple but effective idea. According to Adventure Giving, just 1% of the Adventure-Tourist industry could provide more than 60 million dollars for communities in need. — Nice. The cool part is that figure doesn’t even begin to measure the socio-economic collective impact of more people experiencing service and sacrifice for others. —

Things can be different. Don’t believe me? Go fish!

You’ve got to take a little to give

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A good friend once told me that happiness was as much in taking as it is in giving. This may appear to be a simple justification for looking forward to birthday or holiday gifts. But what I’m really interested in is sustainability. I’ve been exploring more about growing businesses and starting new ventures lately and it seems that “taking and giving” is a necessary cycle for successful entrepreneurship.

Giving and taking. Taking and giving. These are sustainable cycles. Taking and taking and giving and giving are guaranteed failures over time.

Although this principle is immediately visible in social entrepreneurship, it is as vital of a component in general entrepreneurship, where fiscal profit alone may be the objective. To start any venture for a beginning entrepreneur requires borrowed human capital. Networks, expertise, advice, trust… It often feels like I’m in deeper debt of human capital than I could possibly give back in a life time. While I try to give back where I can, and as much as I show gratitude it’s probably not enough–still I’ve got a lot more to take if I want to have a lot more to give.

Utah Social Entrepreneuship

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A friend of mine at Catalyst Humanitarian sent me an email today to let me know a google search of Utah Social Entrepreneuship brings up John Keller as one of the top results on Google.

Fun novelty aside, (thanks naymz.com) it does help to illustrate the how segmented the industry is for social entrepreneurship in Utah. Social entrepreneurs and entrepreneurs of all backgrounds for that matter would benefit from a more consolidated social entrepreneurship community in Utah or their respective states. The challenge of developing a lasting venture that has positive social impact is incredible. It is an exciting prospect to think of how various social entrepreneurs could work together to share networks and resources to responsibly and profitably improve their local and global communities.