http://www.kellerblog.com Entrepreneurship and Business Management Sat, 23 Jan 2010 18:47:03 +0000 http://backend.userland.com/rss092 en I recently reviewed the research work by Parasuraman, Zeithaml and Berry on the Conceptual Model of Service Quality. Their work suggests that regardless of the product or service in question, customers use relatively the same criteria to evaluate the exchange. Although their research was published in the Journal of Marketing ... http://www.kellerblog.com/products-change-but-good-service-rarely-does/ John Osher in inarguably one of the most successful entrepreneurs of age. What makes him so successful is his ability to replicate his success. In todays world where we like things packaged and clearly organized, he has set forth a list of 17 top mistakes, which if avoided ... http://www.kellerblog.com/17-mistakes-that-entrepreneurs-make/ This past few weeks has been an exciting blur. I recently had the opportunity to participate in the Utah Student 25 Event, where David Kasteler and I placed in Utah’s top 3 student entrepreneurs. Third place isn’t bad for a true social venture to place in a competition ... http://www.kellerblog.com/top-3-of-25-student-entrepreneurs/ This past week I, (John Keller) had a great opportunity to participate in the BYU Entrepreneur of the Year event. This is the first time in nearly 5 years that I’ve entered a competition like this. Amid building a number of different businesses, it was a challenge to ... http://www.kellerblog.com/byu-student-entrepreneur-of-the-year-2009-seoy/ It’s always refreshing to hear when new businesses are starting in tumultuous markets. There are few industries that have been hammered worse that real estate. While the Utah real estate market hasn’t been hit near as hard as Arizona or California, there’s no question that it’s seen better days. New Homes ... http://www.kellerblog.com/building-utah-1-utah-homes-at-a-time/ Every business that stores, organizes or shares large amounts of digital information, uses a data center in one form or another. Whether in house, (often found in a retrofitted closet or larger room) or outsourced, (just about anyone who has hosted a webpage somewhere has used a data-center space). ... http://www.kellerblog.com/premier-data-center-coming-to-utah/ On Tuesday, June 23rd, I had the pleasure and honor of attending the Utah Angel Investor of the year award banquet. It was fun to see and meet with so many of Utah’s active Angel community. It was also really fun to see them bestow recognition to Greg ... http://www.kellerblog.com/utah-mentor-of-the-year/ This past Friday, I had the great opportunity to attend the Ernst and Young Entrepreneur of the year award. It was an inspiring program to see so many talented and driven entrepreneurs who had been successful in their ventures. Perhaps the most inspiring part of the program was ... http://www.kellerblog.com/community-foundation-of-utah-and-ernst-and-young-social-entrepreneur-of-the-year/ When I was kid I went to the doctor because of tremendous pain in my feet after playing for too long. It was pretty frustrating to have to stop playing while my friends went on running around and jumping and tackling each other. –My neighborhood was possibly rougher than ... http://www.kellerblog.com/healing-health-care-one-person-at-a-time/ I read a recent article regarding the TARP of Troubled Asset Relief Program posted recently in the LA Times. I can’t help but watch with fear and amazement as government leaders look for additional ways to spend money without real responsibility. The remaining 350 billion dollars seems to ... http://www.kellerblog.com/tarp-or-trap/